Plerdy review: what its heatmaps and session replay cover, where the limits start and who it fits

Plerdy review: what it does and what it covers

Plerdy is a conversion-focused analytics service at plerdy.com. You add one tracking script to your site, or use its Shopify app or WordPress plugin, and it records clicks, scroll depth and visits so you can see where visitors stop. Its product pages describe a website heatmap tool, session replay software, error tracking, funnel analysis, event tracking, e-commerce analytics, pop-ups, a feedback tool and an A/B testing tool that the pricing page lists as free.

This review reads Plerdy's own pricing, FAQ, product and privacy pages as of October 30, 2026, and leaves plan amounts to the live pricing page. Statements about speed, results and customers are the vendor's own and are labeled that way.

What the free plan and the trial include

• Free plan: the pricing page lists a free-forever plan with a daily limit of 100 heatmap page views, a total of 500 video sessions, one month of data storage and heatmap analysis on up to three pages. An asterisk marks these limits, and the page says you can raise them by upgrading or buying a separate limit.
• Trial: the FAQ says the 14-day free trial gives you the same limits as the Scale plan, and that the account moves to the Free package when the trial ends. The pricing page also says no credit card is required.
• Extra capacity: the FAQ says you can buy more heatmaps, video sessions or pop-up views for a single tool as add-ons, and that there are no automatic additional charges when you reach a limit.
• Refunds: the FAQ says refunds cover payments made in the last 30 days and are requested through support inside your account.

How the heatmaps and recordings work

• Heatmaps: the heatmap page describes click maps, scroll maps, mouse movement maps, first-click and click-path tracking, and tracking of dynamic elements such as menus, sliders and dropdowns. Reports can be split by device, country, traffic channel and new or returning visitors.
• Session replay: the replay page describes full visit recordings, event tagging, filters and support for single-page apps. You set rules for what to record. The FAQ says iframes and canvas elements cannot be recorded and show up as a hatched block.
• Privacy: the privacy page says typed form values are masked in the visitor's browser, that password, email, phone, name and address fields are always masked, that Plerdy can be set to start only after consent and that it respects Global Privacy Control and Do Not Track. The FAQ puts its servers in Germany.

Limits to weigh before you rely on it

• The meters differ by tool. Heatmaps are counted as daily page views, so one busy day can use the allowance early, while video sessions are a running total you manage by deleting recordings.
• The free plan opens heatmap analysis on three pages and keeps data for one month. A site that wants to watch many pages will meet that limit first.
• Modules such as the SEO audit, e-commerce tracking and pop-ups carry their own limits, and the pricing page says some can be bought separately.
• Support replies typically take 12 to 24 hours, according to the FAQ.
• Pop-ups, the SEO checker and funnels are secondary here. This review stays with heatmaps and replays.

Who Plerdy fits, and who should pick something else

• Fits: a small shop or lead-generation site that wants heatmaps, recordings and funnels in one account and can work inside a daily page-view limit. The home page says setup works with Shopify, WordPress, Wix or one script.
• Consider Microsoft Clarity if you only need maps and recordings: its FAQ describes it as free forever with no traffic limits and no sampling, with data kept up to 30 days. See the best heatmap tools for a website.
• Consider Contentsquare Free if you are looking for the old Hotjar free plan: its Hotjar page says new accounts are created on Contentsquare. Plerdy vs Hotjar sets the two side by side.

How to weigh the reviews you will find

Plerdy's pages show review-site badges and link to a reviews page. Open the review profiles yourself, sort by newest and by lowest, and check whether complaints concern billing, support or the features you need. Customer results quoted on vendor pages are the vendor's own and depend on each site's traffic and offer, in line with the FTC's endorsement guides. The Plerdy pricing guide explains how the limits and billing work.